How to Download Your Products
After successfully purchasing a digital product on StartMarket, you can download it immediately. Your downloads are available forever, and you can access them from any device after logging into your account.
Lifetime Access
Once downloaded, you have permanent access to your purchased products. No expiration dates or time limits.
Step-by-Step Download Process
Log Into Your Account
Make sure you're logged into your StartMarket account. You can only download products from your own account.
How to log in:
- • Click "Login" in the top navigation
- • Enter your email address and password
- • Click "Sign In" to access your account
Need an Account?
If you don't have an account yet, learn how to create one here.
Access Your Downloads
There are several ways to access your downloaded products after logging in.
Method 1: From Your Account Dashboard
- • Click on your username in the top navigation
- • Select "My Orders" from the dropdown menu
- • Find the product you want to download
- • Click the "Download" button next to the product
Method 2: From the Purchase Confirmation Email
- • Open the email you received after purchase
- • Click the download link provided in the email
- • You'll be redirected to the download page
Method 3: Direct URL Access
- • Use the direct download URLs from your order confirmation
- • These links are unique to your account
- • Bookmark them for easy future access
Choose Download Location
When you click download, your browser will prompt you to choose where to save the file.
Recommended Locations:
- • Downloads folder: Default location
- • Documents/Projects: For work files
- • Desktop: For quick access
- • External drive: For backup storage
File Organization Tips:
- • Create project-specific folders
- • Use descriptive file names
- • Keep original files in a backup folder
- • Organize by file type or project
Important Note
Always remember where you save your files. Some downloads may be large and take time to complete.
Verify and Extract Files
After downloading, verify your files and extract them if they're in a compressed format.
File Types You Might Encounter:
Design Files:
- • .PSD (Photoshop)
- • .AI (Illustrator)
- • .FIG (Figma)
- • .XD (Adobe XD)
Web Assets:
- • .HTML, .CSS, .JS
- • .ZIP (compressed)
- • .SVG (vector graphics)
- • Font files (.TTF, .OTF)
Extraction Instructions:
Windows:
- • Right-click the ZIP file
- • Select "Extract All"
- • Choose destination folder
- • Click "Extract"
macOS:
- • Double-click the ZIP file
- • Files extract automatically
- • Find extracted folder
- • Move to desired location
Check Included Files
Most digital products include additional files and documentation. Make sure to check what's included.
Common Files You'll Find:
- README.txt or Documentation: Instructions and usage guidelines
- License.txt: Usage terms and conditions
- Preview files: Sample images or demos
- Source files: Editable versions of the product
- Fonts: Custom typography files
- Assets: Images, icons, or other resources
Always Read Documentation First
The documentation will help you understand how to use the product effectively and avoid common mistakes.
Download Best Practices
Use a Fast Internet Connection
Large files download faster with good internet speed. Consider using a wired connection for big downloads.
Scan Files for Viruses
Always scan downloaded files with your antivirus software before opening them.
Backup Your Downloads
Keep copies of your downloaded files on external drives or cloud storage for safekeeping.
Organize Your Files
Create folders for different projects and keep your digital assets organized.
Common Download Issues
Download Won't Start
Possible solutions:
- • Check your internet connection
- • Try refreshing the page
- • Clear your browser cache
- • Try a different browser
- • Disable browser extensions temporarily
File Appears Corrupted
If your downloaded file seems damaged:
- • Try downloading again
- • Check available disk space
- • Scan for viruses before opening
- • Contact support if the problem persists
Can't Open Extracted Files
If you can't open the files after extraction:
- • Make sure you have the required software
- • Check file associations in your OS
- • Try opening with different applications
- • Read the documentation for software requirements
Download on Multiple Devices
You can download and use your purchased products on multiple devices. Here's how:
💻 Computer
Download to your desktop or laptop using any web browser.
📱 Mobile Device
Access downloads through your mobile browser or save to cloud storage.
☁️ Cloud Storage
Upload to Google Drive, Dropbox, or iCloud for access anywhere.
💾 External Drives
Save to USB drives or external hard disks for backup and portability.
Still Need Help?
If you're having trouble downloading your products or have questions about file formats, our support team is here to help.