Help
Center

Find answers, guides, and support resources to get the most out of StartMarket

Getting Started

Learn the basics of using StartMarket

Creating Your Account

Step-by-step guide to registering and setting up your StartMarket account.

Read Full Guide →

Finding Products

How to search, browse, and discover products that match your needs.

Learn More →

Making Your First Purchase

Complete guide to adding items to cart and completing your purchase.

Learn More →

Quick Start Checklist

1
Create your free account
2
Verify your email address
3
Browse and find products
4
Add items to your cart
5
Complete secure checkout
6
Download your products

How to Browse and Find Products

Search & Filters

  • • Use the search bar for specific products
  • • Filter by category, price, or rating
  • • Sort by popularity, newest, or price
  • • Use advanced filters for detailed search

Product Discovery

  • • Browse featured and trending products
  • • Check product ratings and reviews
  • • Preview product demos and samples
  • • Read detailed product descriptions

Making Your First Purchase

Step-by-Step Purchase Process

1. Select Product

Choose the product you want and click "Add to Cart"

2. Review Cart

Check your cart items and proceed to checkout

3. Complete Payment

Choose payment method and complete secure transaction

What Happens After Purchase

  • • Instant email confirmation with download links
  • • Immediate access to your digital products
  • • Order appears in your account history
  • • Tax invoice available for download
  • • Lifetime access to re-download products

Account Management

Manage your profile and account settings

Profile Settings

Update your personal information, profile picture, and bio.

Learn More →

Password & Security

Change your password and manage security settings.

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Order History

View past orders, track status, and re-download products.

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Downloads Library

Access all your purchased products and manage downloads.

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Payment Methods

Manage saved payment methods and billing information.

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Email Preferences

Control what notifications and marketing emails you receive.

Learn More →

Purchases & Downloads

Complete guide to buying and downloading products

Making Purchases

1. Browse & Select

Find products using search, categories, or recommendations.

2. Add to Cart

Click "Add to Cart" and review items before checkout.

3. Secure Checkout

Enter payment details and complete your purchase safely.

Payment Guide →

Downloading Products

1. Access Downloads

Use account dashboard or email links to access downloads.

2. Choose Location

Select where to save files on your device.

3. Extract & Use

Unzip compressed files and follow usage instructions.

Download Guide →

Digital Product Benefits

Instant Access

Download immediately after purchase

Lifetime Access

Re-download anytime from your account

No Shipping

No waiting for delivery

Troubleshooting

Solutions for common issues and technical problems

Download Issues

Problems downloading or accessing your products.

Get Help →

Account Problems

Login issues, password reset, and account access problems.

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Payment Errors

Issues with payment processing or transaction failures.

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Technical Support

General technical issues and platform problems.

Contact Support →

FAQ

Quick answers to frequently asked questions.

Browse FAQ →

Contact Us

Can't find what you need? Get in touch with our support team.

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Billing & Refunds

Payment methods, billing history, and refund policies

Payment Methods

Credit & Debit Cards

Visa, Mastercard, American Express

  • • Secure SSL encryption
  • • PCI DSS compliant
  • • Instant processing

UPI & Digital Wallets

Google Pay, PhonePe, Paytm

  • • Quick and convenient
  • • Instant confirmation
  • • Bank-level security

Net Banking

Direct bank transfers

  • • All major Indian banks
  • • Secure bank integration
  • • No additional fees
Payment Security →

Refunds & Billing

30-Day Refund Guarantee

Satisfaction guarantee on most products

  • • Templates and graphics
  • • Fonts and design assets
  • • Digital resources

Billing History

Access all your invoices and receipts

  • • Downloadable invoices
  • • Complete transaction history
  • • Tax documentation

Refund Process

Easy refund requests and processing

  • • Contact support for refunds
  • • 2-3 business day review
  • • Original payment method
Refund Policy →

Billing Support

Need help with billing, payments, or refunds? Our support team is here to assist you.

Seller Resources

Information for sellers and content creators

Coming Soon

Seller resources and marketplace features are currently under development. We're working to provide comprehensive tools for content creators and digital product sellers.

Product Guidelines

Quality standards and requirements for digital products.

Coming Soon

Sales Analytics

Track your product performance and earnings.

Coming Soon

Seller Dashboard

Manage your products and sales from one place.

Coming Soon

License Management

Set licensing terms and usage permissions.

Coming Soon

Seller Support

Dedicated support for marketplace sellers.

Contact Us →

Revenue Reports

Detailed earnings reports and payout information.

Coming Soon

Interested in becoming a seller on StartMarket?

Join Our Marketplace

Popular Articles

How to Create Your Account

Step-by-step guide to registering and setting up your StartMarket account for the first time.

Read More →

Downloading Your Products

Learn how to access and download your purchased digital products safely and securely.

Read More →

Payment Methods & Security

Everything you need to know about secure payments and accepted payment methods on StartMarket.

Read More →

Troubleshooting Download Issues

Common download problems and their solutions to help you get your products quickly.

Read More →

Managing Your Account

Update your profile, change passwords, manage notifications, and account preferences.

Read More →

Refund Policy & Process

Learn about our refund policy and how to request a refund for your purchases.

Read More →

Still Need Help?

Our support team is here to help you with any questions or issues you might have.